Secure Remote Access for Enterprise Connectivity with 167% ROI

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Forrester Consulting: The Total Economic Impact of TeamViewer Tensor Study

“In 2020, we couldn’t have been effective without TeamViewer. It would have been impossible to support 4,000 remote users during the COVID-19 pandemic without TeamViewer. TeamViewer gave us the ability to support a global team through 2020 and address their IT application and infrastructure needs.” - CIO, consumer products.

In October 2021, TeamViewer commissioned an independent study from Forrester Consulting to determine the total economic impact (TEI) of the platform. The TEI study highlights cost savings and over-all bottom-line benefits, conducting in-depth surveys of 5 key customers with over 2500 employees and the impacts they felt using TeamViewer for three-year investments.

The results show case an upward trend of employee satisfaction and increased productivity which are extremely important for technology investments.

The study found TeamViewer Tensor offers an ROI of 167% over three years and a net present value (NPV) of $636,000.

Download the Forrester Total Economic Impact Study and learn how you can improve your ROI on Enterprise Remote Connectivity.