Net Promoter Score (NPS), which has consistently surpassed the healthcare industry benchmark, and the health insurance benchmark.
- Member Satisfaction: The exceptional NPS underscores the strong endorsement and commendation from individuals who have experienced our mental health solution. This directly aligns with [Health Plan]'s commitment to providing members with the best possible care.
- Better Results, Faster: Forget the "trial-and-error" approach. Our high NPS reflects the externally validated clinical outcomes achieved through our mental health approach.
- Member Loyalty: High satisfaction translates to increased member loyalty, fostering a stronger and more enduring relationship between [Health Plan] and its beneficiaries.
- Enhanced Brand Perception: Partnering with us means associating [Health Plan] with excellence in mental health care. It's not just a partnership; it's a brand boost.
Our commitment to delivering high-quality behavioral health services is reflected in our NPS results, currently standing at an impressive 72. This surpasses the healthcare industry benchmark of 58 and the health insurance average of 7.
